Refund policy

Flow designs offers a 48 hour refund policy, if what you ordered doesn't meet the description or your expectations (reasonably) upon arrival and the packaging is completely in tact, any stickers or extra pieces of merchandise also must be completely clean and unused/ brand new as came in the box if ordered or sent out for free. Flow designs reserves the right however to place judgement upon whether the damage to the product was a manufacturers fault/ shipping defect (you will receive a refund) or whether the damage was inflicted by the user or after it had already been rode or used. this decision is entirely up to the team here at flow designs to decide and will be final. this is not to be worried about though as we can guarantee our customer that there order will be delivered in the most upkept protective packaging that we are able to source.